1. Introduction
Emotorad.com is a private limited company (CIN: U74999WB2016PTC218774) incorporated under the Companies Act, 2013. The company is committed to compliance with Indian data privacy laws. This policy outlines what data is collected, how it is collected, and how it is secured.
2. Definitions
- COMPUTER: As defined under the Information Technology Act, 2000.
- GRIEVANCE OFFICER: Appointed to handle user concerns regarding data use and storage.
- INFORMATION: Includes data, message, text, images, sound, voice, codes, computer programs, software, and databases.
- LAW: Primarily the Laws of India, including the IT Act, 2000 and its rules.
- PASSWORD: Used by users to gain access to services.
- PERSONAL IDENTIFIABLE INFORMATION (PII): Information that can identify an individual (e.g., name, email).
- SENSITIVE PERSONAL DATA OR INFORMATION (SPDI): Includes passwords, financial information, health conditions, sexual orientation, medical records, and biometric information.
3. Purpose of Collection/Use
Data is collected for the following purposes:
- Handling orders and delivering products/services.
- Maintenance of records and statistics.
- Sending notifications and updates regarding services or policy changes.
- Identity verification and prevention of fraud or unauthorized access.
- Improving security and user experience.
4. Data Collected from Users
- Standard Data: Email address, Full Name, Date of Birth, Gender, Address, Phone Number.
- Sensitive Data: PII and SPDI as defined by Indian law.
5. Methods of Collection
- Direct Interaction: Using the website, interacting with services, or filling out forms.
- Automated Tracking: Cookies, Web Beacons (pixel tags), and monitoring of user behavior on the site.
6. Cookies and Third-Party Use
- Cookies: Used to identify users and maintain session state.
- Web Beacons: Used to monitor user interactions and efficacy of marketing.
- Google Analytics: Used to track and report website traffic.
- Third-Party Advertisers: May use tracking technologies to serve relevant ads.
7. Financial Data and Information
The website retains only transaction details necessary for record-keeping and authentication. All detailed financial information is stored by the agreed Payment Processor.
8. Data Security
The company uses software, hardware, and technical security measures. We comply with ISO/IEC 27001 information security management system. However, no transmission method over the internet is 100% secure.
9. Grievance Officer
For any complaints, clarifications, or doubts, users can contact:
- Name: Arjun Khatri
- Email ID: arjun@emotorad.com
- Office Number: +91 8686050590